Help Centre
Frequently Asked Questions
Everything you need to know about ordering from SUFFIX.
Orders & Shipping
We deliver across India in 4–7 business days. Metro cities typically receive orders within 4 days.
Yes! Free delivery on all orders, across India. No minimum order value.
You will receive a tracking link via email once your order is shipped. You can also track it on our website under My Account.
Returns & Refunds
We offer 7-day easy returns. If you are not happy with your order for any reason, contact us within 7 days of delivery and we'll arrange a return.
Refunds are processed within 5–7 business days after we receive the returned item. For COD orders, refunds are issued as store credit or bank transfer.
Payments
Yes! COD is available across India. Pay only when your order arrives at your door.
Absolutely. Our store is secured with SSL encryption. You can also choose COD if you prefer not to pay online.
Still have questions? We'd love to help.
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